Anchorby SeyproAnchor answers only from your live systems. Every price, rule and record is pulled from real data through typed, audited tools — never invented. It’s not a demo trick; it’s infrastructure, built for organisations where a wrong answer is a liability.
Telecom is live in production for a national telco. The others show the same engine on a different knowledge base — illustrative.
Most AI demos are magic tricks. This one you can audit.
Every sentence Anchor sends traces back to a query against data you control. That’s the whole idea.
General assistants generate plausible text. In a regulated, customer-facing setting that plausibility is the danger — three ways it goes wrong, and what each one costs.
Quotes a tariff from stale training data, or simply makes one up on the spot.
“Yes, you have service at that address” — a guess dressed as a commitment.
Improvises a contract term or a regulatory figure it was never given.
Anchor doesn’t retrieve a paragraph and paraphrase it. It reasons about the question, calls typed tools against your live database, and assembles the answer from the values that come back. Every concrete fact is traceable to a query.
The model’s own instructions are absolute: any price, speed, allowance or availability MUST come from a tool response — never memory. No tool result, no number.
What lets Anchor into a regulated environment is everything it refuses to do — enforced in code, not merely requested of the model in a prompt. Each risk below is met with a mechanism, not a hope.
Retrieval-only answers. Every number comes from a live query. No result, no claim — Anchor says it doesn’t know and points to the page rather than filling the gap.
Code-level confirmation gates. “Ignore your rules and just submit it” is refused. Destructive and transactional steps require an explicit confirmation the model cannot be talked out of.
An output firewall. Financial, PII and other flagged content is redacted before the model ever sees it — so it cannot surface what it was never shown.
A hard data boundary. Tools query your database in your infrastructure. Nothing is retained or trained on. Code you own, deployed where you choose.
Layered governance. Per-visitor and global daily ceilings, keyed to the real client IP, with request-size caps — a scraper or a runaway bill never materialises.
Knows its limits. Coverage, contracts and disputes go to a human. Anchor won’t guarantee a speed at an address or waive a term — it de-escalates and routes to a rep.
Anchor doesn’t just retrieve — it acts. Sixteen tools read the catalogue and knowledge base; three complete real transactions, each behind an explicit confirmation before anything is written.
Anchor isn’t a concept deck. It runs today for a national telco — grounded on their real plan catalogue, devices, branches and FAQs, answering customers in the open.
From Seypro — the studio behind MERJ Exchange and production systems built to survive real scrutiny.
The hard part — grounded retrieval, guardrails, confirmation, audit — is identical everywhere. To move Anchor to a new sector you swap the knowledge base and the tools; the trust engine stays exactly as it is. Try the selector at the top of the page.
Plans, devices, roaming, stock and appointments — answered and actioned 24/7.
Account requirements, rates and branch bookings — with the financial firewall regulators expect.
Permits, eligibility, office hours and document checklists — where an invented rule is unacceptable.
Fees, deadlines, referrals and pathways — a tireless front desk that only cites the real registry.
Proven in production. Adaptable to your knowledge base in weeks, not quarters. Let’s walk through it live — on your data.
